For the ActiveX web-plugin issue, there’s something we need to declare first.
By the previous conclusion from development-engineer , our products only support the ActiveX under Internet Explorer currently.
For the Chrome / Firefox browser, they are not supported.
This is due to that there are still some compatibility problem of software kernel code (instructions or command ) not been properly solved yet.
And ,please also note that most of time our development face annoying trouble & difficult on processing kernel code ,because those browsers are often altered and release new-version update.
All common browsers are designed and come with this characteristic natively. ( Such as Google® Chrome® 、Mozilla® Firefox®、Microsoft® Internet Explorer® )
So the web-plugin within them are always not able to install well onto PC.
we feel very sorry for this result !
Although our development have struggled for solution quite a while . But we still can’t make sure when would solve the problem either.
At present please consider to use the Internet Explorer as your default browser while getting live-view for NVR & IPCAM.
Thanks for all your feedback & response.
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